Four Steels values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services. By accessing our site, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect personal details such as your name, contact information, billing address, and purchase history. Information is gathered through online forms, orders, and interactions with our team.
We may collect the following personal information:
- Name, email address, and phone number
- Billing and shipping address
- Purchase history and preferences
- Communication preferences
2. Method of Information Collection
We collect personal information through:
- Online forms and inquiries submitted on our website
- Orders placed for our products or services
- Interactions with our customer service team
- Cookies and similar tracking technologies for user experience enhancement
3. Purpose of Collected Information
Your information helps us provide products, manage orders, process payments, and enhance your experience. We may also use it to personalize content, improve customer service, and communicate important updates.
Your information is collected to:
- Process and fulfill orders
- Respond to inquiries and provide customer support
- Send important updates regarding orders, promotions, or changes to policies
- Improve our website, services, and user experience
4. Communications via Email, SMS, and Notifications
With your consent, we may send notifications regarding order status, promotions, or service updates via email, SMS, or app notifications. You can opt out of these communications by following the instructions in the messages or contacting us directly.
With your explicit consent, we may send notifications through email, SMS, or push notifications regarding:
- Order confirmations and shipping updates
- Special offers, promotions, and announcements.
You can opt out of these communications at any time by using the provided unsubscribe links or contacting us directly.
5. Data Security
We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Despite these efforts, complete security cannot be guaranteed. While we strive to ensure complete security, no system is entirely foolproof.
5. Data Sharing
We do not sell or rent your personal information. Your data may be shared with trusted third parties solely for essential services, like payment processing or delivery, bound by confidentiality agreements. Four Steels does not sell or rent personal data.
We only share information with trusted third parties when necessary for:
- Complying with legal requirements
- Phone numbers collected for SMS notifications will not be shared with third parties or affiliates for marketing purposes.
- Processing payments securely
- Delivering products through shipping partners
6. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to personalize user experience and analyze traffic. You may disable cookies through your browser settings, although this may limit some functionalities.
7. Third-Party Links
Our site may contain links to external sites. We are not responsible for their privacy practices, so please review their policies independently.
8. Policy Changes
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our website signifies acceptance of the revised terms.
9. Contact Us
If you have questions about this Privacy Policy, please reach out to us at info@foursteels.com.